Be Assertive The Right Way
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This course along with over 150 others is available online, for only £2 per team member, per month!

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Be Assertive The Right Way


We’ve all had moments when we’ve failed to speak up for ourselves and said yes when we really wanted to say no. Luckily, assertiveness is a learned ability. It’s learned through practice. This course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process.Key InsightsWhat is assertiveness? If you want to learn how to be assertive – you first need to understand what it entails.The four types of communication – which one do you use most?Rights and responsibilities – being assertive really comes down to being able to stand up for your own or other people’s rights in a calm, positive way.Foundations for change – in reality, the barriers that prevent us from being more assertive are in our own heads.“I” Messages - when you replace “You” messages with “I” messages you are able to provide feedback safely.The Bonsai Principle – like a bonsai tree, when it comes to assertive communication, less can be more.Non-assertive choice – an assertive person can decide not to act assertively.Assertive check-up – how assertive are you?How to say “No” – if you want to be successful you’re going to have to get comfortable with saying “no” from time to time.

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Our assessors will provide you and your staff with all of the relevant information that you need to fully understand the course of your choice

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We can deliver our courses the way that suits you and your setting, making sure everyone involved is learning in a way that they enjoy

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If you have any additional questions or would like to enquire about any of our short courses, you can give us a call on
0800 783 1103