Be Assertive The Right Way

We’ve all had moments when we’ve failed to speak up for ourselves and said yes when we really wanted to say no. Luckily, assertiveness is a learned ability. It’s learned through practice. This course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process.Key InsightsWhat is assertiveness? If you want to learn how to be assertive – you first need to understand what it entails.The four types of communication – which one do you use most?Rights and responsibilities – being assertive really comes down to being able to stand up for your own or other people’s rights in a calm, positive way.Foundations for change – in reality, the barriers that prevent us from being more assertive are in our own heads.“I” Messages - when you replace “You” messages with “I” messages you are able to provide feedback safely.The Bonsai Principle – like a bonsai tree, when it comes to assertive communication, less can be more.Non-assertive choice – an assertive person can decide not to act assertively.Assertive check-up – how assertive are you?How to say “No” – if you want to be successful you’re going to have to get comfortable with saying “no” from time to time.